QNR Support Line - Standard

Service Description

In this videoconference, you will have a initial consultation with the QNR compliance team to discuss your business need, confirm scope, answer any questions you may have, and determine the best path forward to resolve your need. The QNR Support Line covers medical device compliance for the entire device life cycle with global scope, as well as US business formation. Please note that as a default, we have allotted a 30min videoconference for discussion as needed, but we will adapt based on your preferences. If you prefer a non-video call, a request by email, or other alternative method, please let us know and we can accommodate. Email requests in place of on-line meetings are standard practice with routine customers, and it gives the QNR consultant additional time to research your need and provide a higher quality response from a documentation perspective. Following this appointment, our QNR consultant will take the action item from the meeting, and follow up with a written communication (such as email) to resolve and close your compliance request. We estimate that each request for QNR support using the support line should take about an hour of consultant time. Please note that this is our QNR Support Line standard service, and additional services with discounted rates are available for QNR Gold service members. If you plan to use our service for routine, ongoing support, and/or prefer an alternative to a per session format, please contact us for customized plan options. The QNR team will be in touch shortly following confirmation of your appointment to provide further details. Please see the Services, QNR Support Line, and Terms and Conditions sections of the QNR website for further details.